Shipping Policy
Delivery Time
Upon purchase, the product will be shipped within 2-5 working days, with an estimated delivery time of 5-10 days (Mon-Sun).
Our shipping operations are active from Monday to Friday, excluding holidays. Orders placed over the weekend will be processed on the next business day.
Shipping is only valid for shipping addresses in the Contiguous United States excluding Alaska, Hawaii, Puerto Rico, and Guam.
Please note that we primarily use UPS and FedEx for shipping, and PO BOX or APO/FPO addresses are not applicable.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
Shipping Locations
1. Shipping is only valid for shipping addresses in the United States, excluding Alaska, Hawaii, Puerto Rico, and Guam.
2. We do not deliver to FPO, APO, and PO Box addresses.
3. Canada for specifically marked products.
We offer shipping to Canada. This service is available only for specifically marked products.
4. How to know if an item ships to Canada?
Product Page Badge: On our website, any product that can be shipped to Canada will be clearly marked with a ”Ships to Canada”
Sales Tax Calculation
Sales tax will be automatically applied based on your shipping address during checkout. The tax rate is determined by state and local regulations in your delivery location.
Order Verification
To ensure a smooth processing of your order, our customer service representative may reach out to you for order and billing verification. Failure to establish contact may result in a delay in order processing. To avoid any delivery delays, we kindly request you to carefully review all the information provided during checkout.
Can I Change The Delivery Address For A Paid Order?
If your order has not yet been shipped, we can assist you in changing the delivery address. To request a change, please contact us at support@pamapic.com, and we will respond to your inquiry within 48 hours on weekdays.
